Especially for Faculty
Information available through myOakton
myOakton is our web interface (portal) with our student record system, as well as a place for campus announcements, student news, and general college information. When using myOakton, you will see on the employee tab a channel for Information Technology. Through this IT channel, you can access information about using Banner (our student information system), GroupStudio, and computer lab specifications, as well information on the software review and ordering process.
Where do I go for technology help?
If you need help with an office computer (as opposed to one in a
or computer lab), please feel free to call the Help Desk at ext.
With several thousand computers on campus
Information Technology is unable to assist employees or students
the use of their home computers – except as it pertains to
specific applications (such as dial-up or MyOakton).
If you would like to become proficient in a specific application, such as Excel, PowerPoint, etc., the Center for Professional Development (CPD) has staff to help. The CPD coordinates workshops from IT, HR and other areas and is a good resource for all your professional development needs. The CPD is only for employees of the college.
If you are looking to integrate online resources into your curricula, or to work on web pages for yourself, Instructional Technology can help you. Oakton uses D2L as its primary Learning Management System. Faculty may also distribute academic materials via their personal home pages, use non-Oakton web-based teaching aids, stream video and more. Consultations and workshops are available.
A major responsibility of the lab coordinators is to maintain all of our computer labs and the computers that are in any classroom. If you have any problems with computers in classrooms please let us know - classrooms with only one instructor computer are clearly labeled with the phone numbers of the lab to call when you have problems; if you have problems in a computer lab, please contact the coordinator in the adjacent open lab.
Where should I send my students for computer help?
Our lab coordinators, and the student employees who work for them, are available to help Oakton’s computer lab users with general computer questions (login id problems, how do I save a file, send an email, etc.); for more in-depth or specialized help, students should work with tutors from the Learning Center. Each term the Learning Center has on its web pages information about tutoring hours, which are also posted at the learning centers and in the computer labs.
How do I schedule a lab?
Scheduling of computer labs for regularly scheduled classes (such as WWW131) is done by Registration and Records; any other scheduling of computer labs is done online through the special lab request form, available through myOakton. Other scheduling includes booking time for credit courses that don't have an official lab segment but do want some regularly scheduled lab time and/or requests for one-shot, single event or short series of events lab times will be accepted. Labs need to be scheduled at least one business day in advance; an email verification of which lab you are assigned will be sent. Please don’t walk your class to the computer lab and hope for an open lab – and please be sure to book a computer lab for every week that you need it. Booking the room ensures availability and helps track room usage.
What else should I know about the labs?
In an effort to meet the needs of our students, the 1860’s open lab at Des Plaines, and P220 study room at Skokie are "child-friendly" and allow children with a caregiver/student in the room. There are specific policies and procedures for parents and their children to follow which are posted in the lab. No child may be left unattended in these rooms.
If you regularly use a computer lab with your students or require them to use a computer to complete assignments we urge you and your students to be familiar with our lab guidelines (available in our “Guide to Computer Labs” brochure); all users of Oakton computer resources are expected to follow our Responsible Use Policy. We also have information about student logins on campus, as well as a printable guide to logging in on campus and starting programs.
Color printing is available only for computer classes that pay a special lab fee to cover the additional cost of color printing. If students are not enrolled in one of these special classes, please do not require them to print in color.
We ask all lab users to use any printing responsibly; we strongly encourage faculty to use Oakton’s Copy Center for required print outs - please don’t require your entire class to print out huge quantities of required readings in the lab. It is substantially more expensive to print using a laser printer than a copier.
Help Desk Hours
Des Plaines campus
Walk in hours*
Monday - Friday
8 a.m. - 6 p.m.
Phone support hours*
Monday - Friday 8 a.m. - 9 p.m.
Saturday - Sunday 8 a.m. - 5 p.m.
* The College is closed on Friday, Saturday and Sunday during the summer (late May through mid-August.)