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COURSES
 

General Business Curriculm

  Courses Descriptions
  Course Syllabi
DEGREES AND CERTIFICATES
  AS in Applied Science Degree
  Applied Business Certificate
  Customer Service Certificate

CERTIFICATES

 

APPLIED BUSINESS CERTIFICATE

29 Semester Credit Hours
Curriculum:
Courses for a Certificate: Minimum
Credits

Writing Skills
3 hours from the following:

3

EGL 101 Composition I

 

EGL 111 Business and Technical Writing

 
   

Accounting
4 hours from the following:

4

ACC 153 Principles of Financial Accounting

 
   

Math Skills
4 hours from the following:

4

MAT 111 Business and Consumer Mathematics

 

MAT 131 Elementary Statistics

 

or Any Higher Math Class

 
   

Management
3 hours from the following:

3
MGT 101 Management and Supervision  
MGT 121 Principles of Management  
MGT 205 Organizational Behavior  
MGT 232 Managing Diversity in the Workplace  
 

Communications and Human Relations
6 hours from the following:

6

MGT 117 Human Relations in the Workplace

 

MGT 118 Effective Management Communications

 

MGT 210 Business Etiquette

 

PSY 101 Introduction to Psychology

 

SPE 103 Effective Speech

 

SPE 115 Interpersonal Communications between Cultures

 
   

Marketing
3 hours from the following:

3

MKT 131 Principles of Marketing

 

MKT 151 Customer Service

 

MKT 161 Principles of Professional Selling

 

MKT 230 Consumer Behavior

 

MKT 249 Customer Relationship Management

 
   

Work Experience
3 hours from the following:

3
MGT 251 Practicum  
   

Computer Applications
3 hours from the following:

3
CIS 103 Introduction to PCs  
CAB 120 Introduction to Microsoft Word for Windows  
CAB 122 Intermediate Microsoft Word for Windows  
CAB 123 Advanced Microsoft Word for Windows  
CAB 130 PowerPoint Presentation Graphics  
CAB 135 Electronic Spreadsheeting using Excel for PC's  
CAB 165 Desktop Publishing  

Total:

29

CUSTOMER SERVICE CERTIFICATE

15 Semester Credit Hours
Curriculum:
xx

Required Courses for a Certificate:

Minimum Credits
MKT 151Customer Service
3
MGT 251 Practicum
3
   

3 hours from the following:

3
MGT 101 Management and Supervision
MGT 121 Principles of Management
 
MGT 205 Organizational Behavior
 
MGT 232 Managing Diversity in the Workplace  
   

3 hours from the following:

3
MKT 131 Principles of Marketing   
MKT 161 Principles of Professional Selling  
MKT 230 Consumer Behavior  
MKT 249 Customer Relationship Management  
   

3 hours from the following:

3

MGT 117 Human Relations in the Workplace

 

MGT 118 Effective Management Communications

 

MGT 210 Business Etiquette

 

PSY 101 Introduction to Psychology

 

SPE 103 Effective Speech

 

SPE 115 Interpersonal Communications between Cultures

 

Total:

15
 
     

Please direct questions or comments about the General Business Program pages to Sue Cisco, scisco@oakton.edu.

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