Business Desktop Deployment
I. Course Prefix/Number: CNS 155
Course Name: Business Desktop Deployment
Credits: 3 (3 lecture; 1 lab)
III. Course (Catalog) Description
IV. Learning Objectives
After completing this course, students will:
- Demonstrate knowledge and skills to deploy Microsoft Windows desktop using guidelines, processes, and the tools used throughout life-cycle
- Plan, analyze and deploy Windows desktops and mitigate applications compatibility
- Capture and restore user state information while workstations are deployed.
- Deploy and test automated installation technologies to create, customize and deploy a computer image based upon a Windows desktop
- Design and deploy Windows using Business Desktop Deployment (BDD) technologies
- Design and test Windows using Zero Touch Installation technologies
- Identify and test an appropriate methodology to deploy operating systems and applications
- Create and deploy and secure Windows desktop during customization
- Analyze and deploy Microsoft Office applications in a multilingual network environment
V. Academic Integrity and Student Conduct
• plagiarism (turning in work not written by you, or lacking proper citation),
• falsification and fabrication (lying or distorting the truth),
• helping others to cheat,
• unauthorized changes on official documents,
• pretending to be someone else or having someone else pretend to be you,
• making or accepting bribes, special favors, or threats, and
• any other behavior that violates academic integrity.
There are serious consequences to violations of the academic integrity policy. Oakton's policies and procedures provide students a fair hearing if a complaint is made against you. If you are found to have violated the policy, the minimum penalty is failure on the assignment and, a disciplinary record will be established and kept on file in the office of the Vice President for Student Affairs for a period of 3 years.
Please review the Code of Academic Conduct and the Code of Student Conduct, both located online at
VI. Sequence of Topics
- Preparing to Deploy Windows Business Desktops – Overview of the Windows Desktop Deployment Process, tools and technologies used in the desktop deployment life cycle. Use of process and team guidance tools provided by Microsoft. Understanding Volume Activation
- Application Compatibility Remediation - Resolving application compatibility issues. Use of tools designed to help inventory, analyze, and mitigate application/operating system compatibility issues and application document type compatibility problems.
- User State Migration - Overview of the user state migration process and the different tools that can be used for various migration scenarios.
- Automated Installation Technologies – Overview and use of the Windows Installation Architecture with the underlying architecture of the computer imaging system that is used to create and deploy a custom image of a Windows desktop. Benefits and considerations of the Microsoft Office setup architecture.
- Deploying Windows Using BDD – Overview, concepts and use of various deployment methods and customizations including multilingual deployment.
- Deploying Windows desktop Using BDD Zero Touch Installation – Introduce requirements to support Zero Touch installations and the SMS Operating System Deployment (OSD) Feature Pack.
- Securing a Windows Desktop - Overview of Desktop Security and introduction of the new security features incorporated into Windows and how to incorporate the features into the deployment processes..
VII. Methods of Instruction
Course may be taught as face-to-face, hybrid or online course.
VIII. Course Practices Required
- Read Microsoft Official Learning Product or Microsoft Official Curriculum course materials and other assigned course resources
- Attend and participate in class lecture and laboratories
- Complete required assignments, exercises, quizzes, and examinations.
Course may be taught as face-to-face, media-based, hybrid or online course.
IX. Instructional Materials
- Textbook and Lab book: Microsoft Official Curriculum for Windows
- Current Self-Test Software
- Software manuals
X. Methods of Evaluating Student Progress
XI. Other Course Information
If you have a documented learning, psychological, or physical disability you may be entitled to reasonable academic accommodations or services. To request accommodations or services, contact the Access and Disability Resource Center at the Des Plaines or Skokie campus. All students are expected to fulfill essential course requirements. The College will not waive any essential skill or requirement of a course or degree program.
Oakton Community College is committed to maintaining a campus environment emphasizing the dignity and worth of all members of the community, and complies with all federal and state Title IX requirements.
Resources and support for
- pregnancy-related and parenting accommodations; and
- victims of sexual misconduct
Resources and support for LGBTQ+ students can be found at www.oakton.edu/lgbtq.