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Fundamentals of Supervision

I.     Course Prefix/Number: MGT 101

       Course Name: Fundamentals of Supervision

       Credits: 3 (3 lecture; 0 lab)

II.    Prerequisite

None

III.   Course (Catalog) Description

Course examines the responsibilities of a supervisor and the application of skills and techniques involved in supervision of people.  Content includes motivation, communication, labor relations, legal issues, dealing with grievances, supervisory ethics, problem solving, decision making, and diversity.

IV.   Learning Objectives

At the end of this course the student will be able to:

•    Describe the supervisor’s role in the organization
•    Apply management theory to the role of a supervisor
•    Discuss and apply various skills and techniques involved in supervision including time, stress, and change management
•    Identify what motivates employees and makes them productive
•    Apply an effective model of communication in supervising employees
•    Apply ethics in problem solving, decision making, and interactions with employees
•    Lead a meeting
•    Delegate authority and empower others
•    Use knowledge of labor relations and legal issues, including preventing and dealing with grievances
•    Select, appraise, and discipline employees
•    Discuss issues involved in supervising a diverse workforce
•    Apply coaching techniques
•    Problem-solve issues related to supervising teams

V.    Academic Integrity

Students and employees at Oakton Community College are required to demonstrate academic integrity and follow Oakton's Code of Academic Conduct. This code prohibits:

• cheating,
• plagiarism (turning in work not written by you, or lacking proper citation),
• falsification and fabrication (lying or distorting the truth),
• helping others to cheat,
• unauthorized changes on official documents,
• pretending to be someone else or having someone else pretend to be you,
• making or accepting bribes, special favors, or threats, and
• any other behavior that violates academic integrity.

There are serious consequences to violations of the academic integrity policy. Oakton's policies and procedures provide students a fair hearing if a complaint is made against you. If you are found to have violated the policy, the minimum penalty is failure on the assignment and, a disciplinary record will be established and kept on file in the office of the Vice President for Student Affairs for a period of 3 years.
Details of the Code of Academic Conduct can be found in the Student Handbook.

VI.   Sequence of Topics

•    Supervisory roles and challenges
•    Management concepts and functions (planning, organizing, leading, and controlling) applied to supervision
•    Communications
•    Time, change, and stress management
•    Motivation
•    Decision-making, problem solving, and ethics
•    Delegating authority and empowering others
•    Conducting and facilitating meetings
•    Coaching
•    Human resources including selecting, appraising, and disciplining employees
•    Supervision of diverse employees
•    Labor relations, legal issues, and grievances
•    Supervising a team

VII.  Methods of Instruction

Instructors will utilize a variety of learning activities such as group work, role-playing, audio-visual materials, case studies, oral presentations, quizzes/tests, assignments, discussion, and lecture. Course content and assignments will encourage critical thinking and the use of information resources and technology. 

Course may be taught as face-to-face, media-based, hybrid or online course.

VIII. Course Practices Required

Students will be expected to read and write English at the college level.  Students are required to complete assignments and participate in class activities

IX.   Instructional Materials

Note: Current textbook information for each course and section is available on Oakton's Schedule of Classes.

Varies by instructor.

X.    Methods of Evaluating Student Progress

Course grades will be determined by the student's demonstration of proficiency regarding course objectives and understanding of the course material based on the following as determined by the instructor: Class discussion, in- and out-of-class individual and group assignments and activities, attendance and participation, Internet-based activities, quizzes and/or tests.

XI.   Other Course Information

1.    Use of Computers and Information Technology:
When you apply at Oakton as a credit student, you are automatically assigned a computer network account and email address.  While you are registered for classes and any financial obligations to the College are fulfilled, you may use this account to log into workstations in any of the open or classroom computer labs.  Your account gives you access to the wide variety of application programs available on Oakton's Network and on-campus access to the Internet. 

Rules for computer use are posted in computer labs as well as available in writing in each of the labs. Lab assistants and tutors are available to assist you in the lab regarding software and hardware questions.

Users of the College’s information technology facilities and resources, including hardware, software, networks, and computer accounts, are expected to use computer resources responsibly and appropriately, respecting the rights of other information technology users and respecting all contractual and license agreements.

Under no circumstances is any of the software used at Oakton to be copied. Copying software is in violation of Federal law and College policies. Suspected violations will be vigorously investigated and, if warranted, appropriate penalties applied. Specifically, you do not have the right (1) to make copies of software for yourself or others, (2) to receive and use unauthorized copies of software, or (3) copy all or parts of a program written by someone else.

2.    College Policy on the Observance of Religious Holidays:
Oakton Community College recognizes the broad diversity of religious beliefs of its constituencies. The College has embraced a practice of shared responsibility in the event a religious observance interferes with class work or assignments. Students who inform instructors well in advance of an intended absence for a major religious observance will not be penalized. The instructor will make reasonable accommodations for students, which may include providing a make up test, altering assignment dates, permitting a student to attend another section of the same course for a class period or similar remedies. Instructors are not responsible for teaching material again.


If you have a documented learning, psychological, or physical disability you may be entitled to reasonable academic accommodations or services. To request accommodations or services, contact the Access and Disability Resource Center at the Des Plaines or Skokie campus. All students are expected to fulfill essential course requirements. The College will not waive any essential skill or requirement of a course or degree program.