Learning Outcomes

At entry level, the phlebotomist will possess the following entry level competencies:

  • Demonstrate knowledge of the health care delivery system and medical terminology
  • Demonstrate knowledge of infection control and safety
  • Demonstrate basic understanding of the anatomy and physiology of body systems and anatomic terminology in order to relate major areas of the clinical laboratory to general pathologic conditions associated with the body systems
  • Demonstrate basic understanding of age specific or psycho‐social considerations involved in the performance of phlebotomy procedures on various age groups of patients
  • Demonstrate understanding of the importance of specimen collection and specimen integrity in the delivery of patient care
  • Demonstrate knowledge of collection equipment, various types of additives used, special precautions necessary and substances that can interfere in clinical analysis of blood constituents
  • Follow standard operating procedures to collect specimens via venipuncture and capillary (dermal) puncture
  • Demonstrate understanding of requisitioning, specimen transport and specimen processing
  • Demonstrate understanding of quality assurance and quality control in phlebotomy
  • Communicate (verbally and nonverbally) effectively and appropriately in the workplace