Applied Business

Required Courses for a Certificate:

Credit Hours:

MKT 151 Customer Service

3

Three credit hours from the following:

3

MGT 101 Fundamentals of Supervision

MGT 121 Principles of Management

MGT 205 Organizational Behavior

MGT 232 Managing Diversity in the Workplace

Three credit hours from the following:

3

MKT 131 Principles of Marketing

MKT 161 Principles of Professional Selling

MKT 230 Consumer Behavior

MKT 249 Customer Relationship Management

Three credit hours from the following:

3

MGT 117 Human Relations in the Workplace

MGT 118 Effective Management Communications

MGT 210 Business Etiquette

PSY 101 Introduction to Psychology

SPE 103 Effective Speech

SPE 115 Interpersonal Communications between Cultures

Total Semester Hours for Certificate:

12