
Customer-driven and learning-centered approaches focus on improving
professional skills needed in today's diverse and rapidly-changing
business environment. Organizational Development
provides workforce education and training to address key skills
areas:
. Supervisory Development
. Customer Service
. Situational Leadership
. Change Management
. Problem Solving & Decision Making
. Training Needs Consulting
. Team Building
. Coaching
. Meeting Management
. Interpersonal Communication
. Presentation Skills
. other topics to meet your individual needs!
Development
Dimensions International (DDI)
. Leadership Development
. Techniques for High Performance
. Service Plus
Achieve
Global
. Frontline Leadership
. Learning to Lead
. Working
. Customer Service: The Service Difference
Contact our program manager at 847.635.1934 or businessinstitute@oakton.edu to
discuss your training needs.

Please refer questions or comments about this page to The
Business Institute.
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Copyright 2008 Oakton Community College. Last updated
on
August 19, 2008
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