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Organizational Development

Customer-driven and learning-centered approaches focus on improving professional skills needed in today's diverse and rapidly-changing business environment. Organizational Development provides workforce education and training to address key skills areas:

. Supervisory Development
. Customer Service
. Situational Leadership
. Change Management
. Problem Solving & Decision Making
. Training Needs Consulting
. Team Building
. Coaching
. Meeting Management
. Interpersonal Communication
. Presentation Skills
. other topics to meet your individual needs!

Development Dimensions International (DDI)
. Leadership Development
. Techniques for High Performance
. Service Plus

Achieve Global
. Frontline Leadership
. Learning to Lead
. Working
. Customer Service: The Service Difference

Contact our program manager at 847.635.1447 or businessinstitute@oakton.edu to discuss your training needs.

Faculty Profile

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As a child, Jay Cohen loved numbers. Now he’s instilling his passion for figures in his students as an award-winning accounting professor.