Skill Building and Document Formatting

I.     Course Prefix/Number: CAB 104

       Course Name: Skill Building and Document Formatting

       Credits: Credits 3 (3 lecture; 2 lab)

II.    Prerequisite


III.   Course (Catalog) Description

This course provides an interactive and engaging approach for skill building, business document formatting, and improving your speed and accuracy while building a marketable skill set. This course will also focus on the following: document design skills, word processing skills, and communication skills. Recommend: CAB125 and keyboarding of 20 wpm

IV.   Learning Objectives

Upon completion of the course, the student will be able to:
  1. key 40 words per minute or higher using correct keying techniques to build speed and accuracy.
  2. create business documents effectively using various word processing commands to edit and format.
  3. design announcements, newsletters, memos, letters, and reports.
  4. enhance business documents to include basic graphics.
  5. develop basic communication skills in grammar and punctuation.
  6. apply proofreading skills, tools, and marks to revise and edit text effectively.

V.    Academic Integrity and Student Conduct

Students and employees at Oakton Community College are required to demonstrate academic integrity and follow Oakton's Code of Academic Conduct. This code prohibits:

• cheating,
• plagiarism (turning in work not written by you, or lacking proper citation),
• falsification and fabrication (lying or distorting the truth),
• helping others to cheat,
• unauthorized changes on official documents,
• pretending to be someone else or having someone else pretend to be you,
• making or accepting bribes, special favors, or threats, and
• any other behavior that violates academic integrity.

There are serious consequences to violations of the academic integrity policy. Oakton's policies and procedures provide students a fair hearing if a complaint is made against you. If you are found to have violated the policy, the minimum penalty is failure on the assignment and, a disciplinary record will be established and kept on file in the office of the Vice President for Student Affairs for a period of 3 years.

Please review the Code of Academic Conduct and the Code of Student Conduct, both located online at

VI.   Sequence of Topics

  1. Keyboarding Skills
    1. Key fluently and accurately through various skill building exercises and timed writings using correct keying techniques
    2. Build speed of 40 words per minute or higher with three or fewer errors on timed writings
  2. Document Design Skills
    1. Format business interoffice memos, business letters in block and modified block styles with envelopes, academic and multiple-page reports, and tables appropriately
    2. Apply basic design skills to newsletters and announcements
    3. Enhance business documents with graphics using SmartArt, clip art, and shapes
  3. Word Processing Skills
    1. Apply word processing commands to various business documents
    2. Create, edit, and format business documents emphasizing correct formatting styles
  4. Communication Skills
    1. Review rules and improve basic communication skills through various activities including pretest/posttest and exercises
    2. Proofread effectively, apply proofreaders' marks, and revise text

VII.  Methods of Instruction

Lectures, hands-on demonstrations, integration of Keyboarding Pro Deluxe 2 and Microsoft Word (current version), and skill building.

Course may be taught as face-to-face, hybrid or online course.

VIII. Course Practices Required

  1. Attend seminars as scheduled (Mandatory attendance).
  2. Attend lab as required.
  3. Complete required timed writings, assignments and tests.
  4. Schedule of topics and/or methods of evaluating may be adjusted based on needs of the class.

IX.   Instructional Materials

Note: Current textbook information for each course and section is available on Oakton's Schedule of Classes.

Textbooks, online resources, and such other materials deemed appropriate for the topic and assigned by the program and instructor.
Software: Keyboarding Pro Deluxe 2 and Microsoft Word (Current Version of Software Required.)

X.    Methods of Evaluating Student Progress

Timed writings, production of various assignments/skill building exercises, completion of projects, and exams/assessments.
Timed Writing Scale for Three-Minute Timings: A = 40 +
B = 36 – 39 3 error
C = 32 – 35 limit
D = 29 – 31

XI.   Other Course Information


Oakton Community College recognizes the broad diversity of religious beliefs of its student body. To resolve conflicts that could arise from various observances, it is the College’s practice that, when possible, examinations and major assignments should not be scheduled for these times. If exams or assignments must occur on a major religious holiday, students who inform instructors ahead of time of their intended absence will not be penalized. It is the responsibility of the student to inform his or her instructor(s) well in advance of intended absence.

Software users! Copying software is in violation of Federal law and College policies. Suspected violations will be vigorously investigated and if warranted, appropriates penalties will be applied.  Specifically, you do not have the right to; Make copies of software for yourself or others or receive and use unauthorized copies of software.


The Computer Technologies and Information Systems (CTIS) department at Oakton Community College has formed a partnership with Microsoft through the Microsoft Academic Alliance (MSDNAA) that provides students registered for credit classes in CTIS (CIS, CAS, WWW, CAB, LAN) with selected Microsoft software products for use in coursework and personal projects.  Currently, this software includes Visio, Windows XP, and Visual Studio.Net.  Students may checkout the software from the reserve desk in the library on either campus, install the software on their home computer, and return the software within three days.  Fines will be applied if the software is not returned by the due date.  In the near future, more software will be available and students will be able to download the software.

The following CTIS Computer Clubs are open to all current students of Oakton Community College for student membership:

AITP -- Association of Information Technology Professionals

CCS –The Chicago Computer Society

ULTRA – UNIX LINUX Technical Resource Alternatives

If interested, please see your instructor for further information

If you have a documented learning, psychological, or physical disability you may be entitled to reasonable academic accommodations or services. To request accommodations or services, contact the Access and Disability Resource Center at the Des Plaines or Skokie campus. All students are expected to fulfill essential course requirements. The College will not waive any essential skill or requirement of a course or degree program.

Oakton Community College is committed to maintaining a campus environment emphasizing the dignity and worth of all members of the community, and complies with all federal and state Title IX requirements.

Resources and support for
  • pregnancy-related and parenting accommodations; and
  • victims of sexual misconduct
can be found at

Resources and support for LGBTQ+ students can be found at

Electronic video and/or audio recording is not permitted during class unless the student obtains written permission from the instructor. In cases where recordings are allowed, such content is restricted to personal use only. Any distribution of such recordings is strictly prohibited. Personal use is defined as use by an individual student for the purpose of studying or completing course assignments.

For students who have been approved for audio and/or video recording of lectures and other classroom activities as a reasonable accommodation by Oakton’s Access Disabilities Resource Center (ADRC), applicable federal law requires instructors to permit those recordings. Such recordings are also limited to personal use. Any distribution of such recordings is strictly prohibited.

Violation of this policy will result in disciplinary action through the Code of Student Conduct.