Web Site Maintenance and Management

I.     Course Prefix/Number: CIS 214

       Course Name: Web Site Maintenance and Management

       Credits: 4 (3 lecture; 2 lab)

II.    Prerequisite

Prerequisite: CIS 171 with minimum grade of C.

III.   Course (Catalog) Description

Course presents technical and people management skills needed to set up and maintain a Web site. Content includes hands-on activities and lectures to increase familiarity with technical and Web development skills required to setup and maintain both Internet and Intranet Web sites. Involves team work in Web site development, to create, plan, implement, test and evaluate Web sites.

IV.   Learning Objectives

Upon successful completion of this course, the student will be able to:

  • Describe the roles and responsibilities for members on a Web development team and collaborate with development team members
  • Manage and maintain a Web presence
  • Contrast the steps required to set up an Internet Web site and an Intranet Web site
  • Develop and implement a Web site
  • Discuss the legal, ethical, privacy and security issues involved in setting up a Web site
  • Evaluate and critique a Web site
  • Incorporate the principles of end user convenience, connectivity, and functionality in a Web site
  • Perform the maintenance and updating of a Web site
  • Create effective structures to allow others to maintain the web site on an ongoing basis

V.    Academic Integrity and Student Conduct

Students and employees at Oakton Community College are required to demonstrate academic integrity and follow Oakton's Code of Academic Conduct. This code prohibits:

• cheating,
• plagiarism (turning in work not written by you, or lacking proper citation),
• falsification and fabrication (lying or distorting the truth),
• helping others to cheat,
• unauthorized changes on official documents,
• pretending to be someone else or having someone else pretend to be you,
• making or accepting bribes, special favors, or threats, and
• any other behavior that violates academic integrity.

There are serious consequences to violations of the academic integrity policy. Oakton's policies and procedures provide students a fair hearing if a complaint is made against you. If you are found to have violated the policy, the minimum penalty is failure on the assignment and, a disciplinary record will be established and kept on file in the office of the Vice President for Student Affairs for a period of 3 years.

Please review the Code of Academic Conduct and the Code of Student Conduct, both located online at

VI.   Sequence of Topics

  1. Planning your a Web Site
    1. Analyze current financial, technical, and human resources
    2. Perform a needs assessment
    3. Considerations for Intranet and/or Internet Web sites
    4. Prepare a budget
    5. Web site navigation strategies
    6. User Interfaces
    7. Create a story board of the site (also referred to as Web mapping or flow charting)
    8. Prepare functional and technical specifications
    9. Establish outcome criteria
    10. Develop a schedule
    11. Use application software tools
  2. Web Development Team Issues
    1. Member Responsibilities
    2. Communication Strategies
    3. Web Careers
  3. Establishing a Web site
    1. Select a Server
      1. Select an Operating System
      2. Determine what server is being used on a Web site
      3. Configure a Server
    2. Host a Web site
    3. Choose a Domain Name
      1. Identify Domain Name Regulations
      2. Register Domain Names
    4. Search Engines
      1. How to submit a site
      2. Web site tools
      3. Robots and Web Crawlers
      4. Banners and Links
      5. Affiliate Programs on the Internet
    5. Internet-related utility programs
      1. NSLookup
      2. Tracert
      3. Whois
  4. Testing and Evaluating a Web site
    1. Checking for broken links and errors
    2. Web site performance analysis tools
  5. Web Site Management
    1. Legal and regulatory considerations
      1. Privacy, First Amendment Rights
      2. Copyrights, licenses and permissions
      3. Contracts and other legal considerations
      4. Taxation regulations
    2. Security on the Internet
    3. Online transactions
    4. Web site activity log
  6. General maintenance considerations
    1. Upgrade and/New services
    2. Troubleshooting
  7. Trends and New Topics

VII.  Methods of Instruction

Program demonstrations, hands-on usage, textbook reading, applicable web sites, lecture, class discussions, group work, and guest speakers may be used.
Course may be taught as face-to-face, hybrid or online course.

VIII. Course Practices Required

Course may be taught as face-to-face, hybrid or online course.

  1. Attend seminars as scheduled
  2. Read course materials - textbook and current resources
  3. Complete required assignments, projects, quizzes, and tests
  4. Attend and participate in lab as required

IX.   Instructional Materials

Note: Current textbook information for each course and section is available on Oakton's Schedule of Classes.

X.    Methods of Evaluating Student Progress

Tests and Quizzes
Class Assignments
Lab Assignments
Attendance and Participation

XI.   Other Course Information

If you have a documented learning, psychological, or physical disability you may be entitled to reasonable academic accommodations or services. To request accommodations or services, contact the Access and Disability Resource Center at the Des Plaines or Skokie campus. All students are expected to fulfill essential course requirements. The College will not waive any essential skill or requirement of a course or degree program.

Oakton Community College is committed to maintaining a campus environment emphasizing the dignity and worth of all members of the community, and complies with all federal and state Title IX requirements.

Resources and support for
  • pregnancy-related and parenting accommodations; and
  • victims of sexual misconduct
can be found at www.oakton.edu/title9/.

Resources and support for LGBTQ+ students can be found at www.oakton.edu/lgbtq.

Electronic video and/or audio recording is not permitted during class unless the student obtains written permission from the instructor. In cases where recordings are allowed, such content is restricted to personal use only. Any distribution of such recordings is strictly prohibited. Personal use is defined as use by an individual student for the purpose of studying or completing course assignments.

For students who have been approved for audio and/or video recording of lectures and other classroom activities as a reasonable accommodation by Oakton’s Access Disabilities Resource Center (ADRC), applicable federal law requires instructors to permit those recordings. Such recordings are also limited to personal use. Any distribution of such recordings is strictly prohibited.

Violation of this policy will result in disciplinary action through the Code of Student Conduct.