Microsoft Implementing and Managing Exchange Server

I.     Course Prefix/Number: CNS 209

       Course Name: Microsoft Implementing and Managing Exchange Server

       Credits: 3 (3 lecture; 1 lab)

II.    Prerequisite

CNS 111 or consent of instructor, coordinator or program chair.

III.   Course (Catalog) Description

Course provides knowledge and skills to update and support a reliable, secure messaging infrastructure, which is used for creating, storing, and sharing information by using Microsoft Exchange Server. Focus is on most recent release of Windows. ). Course covers the most recent release of Microsoft Windows which prepare students for the Microsoft Certified Information Technology Professional (MCITP) and/or Microsoft Certified Technology Specialist (MCTS) certifications.

IV.   Learning Objectives

Upon successful completion of this course, you will be able to

  1. Install and test a clean installation of Exchange Server and verify that the installation was successful
  2. Identify and describe the process for upgrading to Exchange Server
  3. Configure and manage Exchange Server
  4. Create and manage and interoperability between Exchange Server
  5. Design and test recipients, public folders and address lists
  6. Implement and manage client access with Internet protocols
  7. Manage and deploy client configuration and connectivity
  8. Create and manage routing, mobile devices with Exchange Server
  9. Analyze and test data storage and hardware resources
  10. Plan and test disaster and disaster recovery
  11. Back up and restore Exchange
  12. Identify and perform preventive maintenance

V.    Academic Integrity and Student Conduct

Students and employees at Oakton Community College are required to demonstrate academic integrity and follow Oakton's Code of Academic Conduct. This code prohibits:

• cheating,
• plagiarism (turning in work not written by you, or lacking proper citation),
• falsification and fabrication (lying or distorting the truth),
• helping others to cheat,
• unauthorized changes on official documents,
• pretending to be someone else or having someone else pretend to be you,
• making or accepting bribes, special favors, or threats, and
• any other behavior that violates academic integrity.

There are serious consequences to violations of the academic integrity policy. Oakton's policies and procedures provide students a fair hearing if a complaint is made against you. If you are found to have violated the policy, the minimum penalty is failure on the assignment and, a disciplinary record will be established and kept on file in the office of the Vice President for Student Affairs for a period of 3 years.

Please review the Code of Academic Conduct and the Code of Student Conduct, both located online at

VI.   Sequence of Topics

  1. Installing and Upgrading to Exchange Server
  2. Configuring and Managing Exchange Server
  3. Securing Exchange Server
  4. Design and managing Recipients, Public Folders, and Address Lists
  5. Implementing and Managing Client Access with Internet Protocols
  6. Create and managing Client Configuration and Connectivity
  7. Managing  and deploying Routing
  8. Modify and test Mobile Devices with Exchange Server
  9. Learn how to manage Data Storage and Hardware Resources
  10. Planning and testing for and Recovering from Disasters
  11. Analyzing and performing Preventive Maintenance
  12. Create and test migration of users from Exchange Server to Exchange Server

VII.  Methods of Instruction

Methods include lectures, class exercises and class discussion, hands-on lab exercises projects.
Course may be taught as face-to-face, hybrid or online course.

VIII. Course Practices Required

  • Read course materials – textbook and current journals.
  • Attend and participate in class lecture and lab.
  • Complete required assignments, exercises, quizzes, and exams.
  • Complete LAN projects.

Course may be taught as face-to-face, media-based, hybrid or online course.

IX.   Instructional Materials

Note: Current textbook information for each course and section is available on Oakton's Schedule of Classes.

  • Textbook and Lab book: Microsoft Official Curriculum for Windows
  • Current Self-Test Software
  • Software manuals

X.    Methods of Evaluating Student Progress

Quizzes, examinations, completion of lab assignments, exercises; and several Local Area Networks (LAN) projects.

XI.   Other Course Information

If you have a documented learning, psychological, or physical disability you may be entitled to reasonable academic accommodations or services. To request accommodations or services, contact the Access and Disability Resource Center at the Des Plaines or Skokie campus. All students are expected to fulfill essential course requirements. The College will not waive any essential skill or requirement of a course or degree program.

Oakton Community College is committed to maintaining a campus environment emphasizing the dignity and worth of all members of the community, and complies with all federal and state Title IX requirements.

Resources and support for
  • pregnancy-related and parenting accommodations; and
  • victims of sexual misconduct
can be found at

Resources and support for LGBTQ+ students can be found at

Electronic video and/or audio recording is not permitted during class unless the student obtains written permission from the instructor. In cases where recordings are allowed, such content is restricted to personal use only. Any distribution of such recordings is strictly prohibited. Personal use is defined as use by an individual student for the purpose of studying or completing course assignments.

For students who have been approved for audio and/or video recording of lectures and other classroom activities as a reasonable accommodation by Oakton’s Access Disabilities Resource Center (ADRC), applicable federal law requires instructors to permit those recordings. Such recordings are also limited to personal use. Any distribution of such recordings is strictly prohibited.

Violation of this policy will result in disciplinary action through the Code of Student Conduct.