Internship Experience

I.     Course Prefix/Number: CNS 251

       Course Name: Internship Experience

       Credits: 3 (2 lecture; 10 lab)

II.    Prerequisite

Completion of a minimum of 15 credits in CNS with a grade of C or better in each course and consent of instructor, department coordinator, or chairperson

III.   Course (Catalog) Description

Course consists of direct work experience, minimum ten hours per week in computer networking related environment in an approved Corporation or Business.  Topics include applying previously learned computer-networking skills and knowledge to daily work activities; working closely with the CNS instructor; meeting frequently in classroom or online to integrate work experience with course activities. Recommend: Completion of a minimum of 15 credits in CNS with a grade of C or better in each course and consent of instructor, department coordinator, or chair.

IV.   Learning Objectives

  1. Create and list goals, strategies, technical, and communication skills needed to pursue a career in Information Technology industry.
  2. Determine and identify with help of CNS instructor a self evaluation that would define necessary work habits needed for the computer networking industry.
  3. Demonstrate the ability to apply the technical skills to design and implement a simple Local Area Network (LAN)
  4. Analyze and list necessary skills needed in seeking and securing employment in an IT industry.
  5. Strengthen and demonstrate interpersonal communication skills needed in working in the IT Industry.
  6. Apply knowledge, skills and expertise to troubleshoot and resolve LAN computer problems at work.
  7. Explain and illustrate how to create documentation to computer networking components to ensure a safe audit
  8. Identify and specify how to create career strategies for continual professional growth

V.    Academic Integrity and Student Conduct

Students and employees at Oakton Community College are required to demonstrate academic integrity and follow Oakton's Code of Academic Conduct. This code prohibits:

• cheating,
• plagiarism (turning in work not written by you, or lacking proper citation),
• falsification and fabrication (lying or distorting the truth),
• helping others to cheat,
• unauthorized changes on official documents,
• pretending to be someone else or having someone else pretend to be you,
• making or accepting bribes, special favors, or threats, and
• any other behavior that violates academic integrity.

There are serious consequences to violations of the academic integrity policy. Oakton's policies and procedures provide students a fair hearing if a complaint is made against you. If you are found to have violated the policy, the minimum penalty is failure on the assignment and, a disciplinary record will be established and kept on file in the office of the Vice President for Student Affairs for a period of 3 years.

Please review the Code of Academic Conduct and the Code of Student Conduct, both located online at

VI.   Sequence of Topics

  1. Networking Essentials
    1. Introduction to Networking and printing on a Network
    2. Understanding Network Architecture, Basic Network Media
    3. Network Architecture LAN and WAN
    4. Understanding Network Operating Systems
    5. Introducing Network Standards and defining Network Protocols
    6. Designing and Installing a Network and Elements of Network Connectivity
    7. Establishing Network Shares and Accounts and ensuring Network Security
  2. Desktop Operating Systems
    1. Installing and Configuring Windows Desktop OS
    2. Setting Up and Managing User Accounts
    3. Setting Up, Configuring and Troubleshooting Printers
    4. Administering File and Print Resources in Windows
    5. Securing Resources with NTFS Permission
    6. Administering Shared Folders, File and Print Resources in Windows
    7. Administering Audit Resources and Events
    8. Administering Security Setting and Internet Options
    9. Administering and Managing Data Storage, Backing Up and Restoring Data
  3. Server Operating Systems
    1. Managing User, Computer Accounts and Groups
    2. Managing Access to Resources
    3. Implementing and Managing Printing
    4. Managing Access to Objects in Organizational Units
    5. Implementing and managing the User Environment by Using Group Policy
    6. Introduction to Security in Windows Server
    7. Preparing to Administer a Server and monitoring Server Performance
    8. Managing Disks, Data Storage and Managing Disaster Recovery
    9. Maintaining Software by Using Software Update Services
  4. Computer Network Infrastructure
    1. Communicating Over the Network
    2. Application Layer Functionality and Protocols
    3. Open Systems Interconnect Reference Model (OSI) -Transport Layer, Network Layer, Data Link Layer and Physical Layer
    4. Addressing the Network – IPv4
    5. Ethernet Network Architecture
    6. Planning and Cabling Networks
    7. Configuring and Testing Network
  5. Computer Security
    1. Addressing Security Threats and Vulnerabilities
    2. Creating Security Baselines
    3. Using Access Control and Authentication
    4. Using Encryption and a Public Key Infrastructure
    5. Securing the Network Infrastructure, Communications, Network Applications, Internet Messaging, Network Perimeter
    6. Maintaining Operational and Organizational Security
    7. Detecting and Responding to Incidents
  6. Individual Work Plan
    1. Educational objectives
    2. Assessment of skills
    3. Career short and long term goals
  7. The Work Place Environment
    1. Organizational charts
    2. Supervisor
    3. Responsibilities and goals
    4. Evaluations
    5. Job descriptions
    6. Procedure manuals
    7. Office resources
  8. Professional Organizations
    1. Affiliation
    2. Membership
  9. Communication Skills
    1. Working with individuals below and above your level in the organization
    2. Developing team goals
    3. Conflict resolution
    4. Decision making problem solving Interpersonal communication skills formal and informal oral communication; written communication and Listening skills
  10. Occupational Skills
    1. Attitude and adjustments
    2. Developing good work habits
    3. Skills specific to your job
    4. Time and stress management
    5. Management preparation
  11. Work Place Issues
    1. Burnout, sexual harassment
    2. Professional growth training and Promotions
    3. Ergonomic and safety issues
    4. Ethics and appropriate use of employers’ resources such as telephone, Internet copying software and copyrights
    5. American Disabilities Act
  12. Job Search Process
    1. Identifying career objectives
    2. Preparing an effective resume and cover letter
    3. Sources of employment opportunities
    4. How to interview effectively
    5. Networking
    6. Negotiating a salary
    7. Employee benefits
  13. Assessment of Work Experience
    1. Computer Networking technical knowledge and skills assessment
    2. Self evaluation and instructor evaluation
    3. New Computer Networking knowledge and skills acquired

VII.  Methods of Instruction

Students will meet once a week in an instructional environment online or face-to-face to evaluate and develop the work experience and its relationship to the educational goals.
Course may be taught as face-to-face, hybrid or online course.

VIII. Course Practices Required

  1. Work a minimum of 10 hours per week in a computer-related environment
  2. On-the-job, online  and/or  in-class performance strengthening reading, writing, listening, researching, and technical skills and participating in team building activities
  3. Share job experiences in a face-to-face or online setting

Course may be taught as face-to-face, media-based, hybrid or online course.

IX.   Instructional Materials

Note: Current textbook information for each course and section is available on Oakton's Schedule of Classes.

Appropriate textbook(s), software and handouts.

X.    Methods of Evaluating Student Progress

  1. Attend class weekly face-to-face on online and participate in required course activities.
  2. Complete reading assignments and prepare for presentations.
  3. Evaluations completed by employer, instructor, and student.

XI.   Other Course Information

  1. Software Copyright

    Software Users! Copying software is in violation of Federal Law and College policies. Suspected violations will be vigorously investigated and if warranted, appropriate penalties applied. Specifically, you do not have the right to make copies of software for yourself or others or receive and use unauthorized copies of software.

If you have a documented learning, psychological, or physical disability you may be entitled to reasonable academic accommodations or services. To request accommodations or services, contact the Access and Disability Resource Center at the Des Plaines or Skokie campus. All students are expected to fulfill essential course requirements. The College will not waive any essential skill or requirement of a course or degree program.

Oakton Community College is committed to maintaining a campus environment emphasizing the dignity and worth of all members of the community, and complies with all federal and state Title IX requirements.

Resources and support for
  • pregnancy-related and parenting accommodations; and
  • victims of sexual misconduct
can be found at

Resources and support for LGBTQ+ students can be found at

Electronic video and/or audio recording is not permitted during class unless the student obtains written permission from the instructor. In cases where recordings are allowed, such content is restricted to personal use only. Any distribution of such recordings is strictly prohibited. Personal use is defined as use by an individual student for the purpose of studying or completing course assignments.

For students who have been approved for audio and/or video recording of lectures and other classroom activities as a reasonable accommodation by Oakton’s Access Disabilities Resource Center (ADRC), applicable federal law requires instructors to permit those recordings. Such recordings are also limited to personal use. Any distribution of such recordings is strictly prohibited.

Violation of this policy will result in disciplinary action through the Code of Student Conduct.