Operations and Supply Chain Management

I.     Course Prefix/Number: MGT 155

       Course Name: Operations and Supply Chain Management

       Credits: 3 (3 lecture; 0 lab)

II.    Prerequisite


III.   Course (Catalog) Description

Course integrates the concepts, principles, problems and practices of operations management and supply chain management. Contents includes: supply chain and operations strategies, quality control, process choice and layout, managing capacity, forecasting, source decisions and purchasing, logistics, project management, just in time/lean production, global channel management, and managing inventory throughout the supply chain.

IV.   Learning Objectives

Students will be able to complete the following:

  1. Understand operations and supply chain management concepts, principles, problems and practices.
  2. Understand how to link operations with supply chain for better efficiency
  3. Establish supply chain linkages
  4. Plan and control of domestic and global operations and supply chains

V.    Academic Integrity and Student Conduct

Students and employees at Oakton Community College are required to demonstrate academic integrity and follow Oakton's Code of Academic Conduct. This code prohibits:

• cheating,
• plagiarism (turning in work not written by you, or lacking proper citation),
• falsification and fabrication (lying or distorting the truth),
• helping others to cheat,
• unauthorized changes on official documents,
• pretending to be someone else or having someone else pretend to be you,
• making or accepting bribes, special favors, or threats, and
• any other behavior that violates academic integrity.

There are serious consequences to violations of the academic integrity policy. Oakton's policies and procedures provide students a fair hearing if a complaint is made against you. If you are found to have violated the policy, the minimum penalty is failure on the assignment and, a disciplinary record will be established and kept on file in the office of the Vice President for Student Affairs for a period of 3 years.

Please review the Code of Academic Conduct and the Code of Student Conduct, both located online at

VI.   Sequence of Topics

Defining operations and supply chain management
Strategies for global and domestic
Business Processes
Managing Quality
Managing Projects
Developing Products and Services
Process Choice and Layout Decisions in Manufacturing and Services
Managing Capacity
Sourcing Decisions and process
Sales and Operations Planning
Managing Inventory
Managing production across the supply chain
JIT/Lean Production
Managing Information Technologies across the supply chain

VII.  Methods of Instruction

Lectures, chapter projects, group projects and discussions, case studies
Course may be taught as face-to-face, hybrid or online course.

VIII. Course Practices Required

Writing and presenting a project
Microsoft Excel
RFID technology

IX.   Instructional Materials

Note: Current textbook information for each course and section is available on Oakton's Schedule of Classes.

Introduction to Operations and Supply Chain Management, Cecil Bozarth, Robert Handfield, Prentice Hall, 2006.

X.    Methods of Evaluating Student Progress

20% Chapter Projects
20% Exams
50% Project
10% Participation

XI.   Other Course Information

If you have a documented learning, psychological, or physical disability you may be entitled to reasonable academic accommodations or services. To request accommodations or services, contact the Access and Disability Resource Center at the Des Plaines or Skokie campus. All students are expected to fulfill essential course requirements. The College will not waive any essential skill or requirement of a course or degree program.

Oakton Community College is committed to maintaining a campus environment emphasizing the dignity and worth of all members of the community, and complies with all federal and state Title IX requirements.

Resources and support for
  • pregnancy-related and parenting accommodations; and
  • victims of sexual misconduct
can be found at www.oakton.edu/title9/.

Resources and support for LGBTQ+ students can be found at www.oakton.edu/lgbtq.

Electronic video and/or audio recording is not permitted during class unless the student obtains written permission from the instructor. In cases where recordings are allowed, such content is restricted to personal use only. Any distribution of such recordings is strictly prohibited. Personal use is defined as use by an individual student for the purpose of studying or completing course assignments.

For students who have been approved for audio and/or video recording of lectures and other classroom activities as a reasonable accommodation by Oakton’s Access Disabilities Resource Center (ADRC), applicable federal law requires instructors to permit those recordings. Such recordings are also limited to personal use. Any distribution of such recordings is strictly prohibited.

Violation of this policy will result in disciplinary action through the Code of Student Conduct.