Managing Effective Teams

I.     Course Prefix/Number: MGT 220

       Course Name: Managing Effective Teams

       Credits: 3 (3 lecture; 0 lab)

II.    Prerequisite

MGT 205 Recommended

III.   Course (Catalog) Description

Course presents theory and practical tools to become a more productive team member and leader; topics include characteristics of high performing teams, leadership strategies, avoiding dysfunctional team dynamics and managing diverse and virtual teams.

IV.   Learning Objectives

At the conclusion of this course the students will be able to:

  1. Identify the characteristics of high-performing teams
  2. Analyze the behavioral differences which exist within teams
  3. Identify the advantages of working in a team environment
  4. Examine the change process
  5. Access team character in building a team
  6. Know how to best design your team to improve performance

V.    Academic Integrity and Student Conduct

Students and employees at Oakton Community College are required to demonstrate academic integrity and follow Oakton's Code of Academic Conduct. This code prohibits:

• cheating,
• plagiarism (turning in work not written by you, or lacking proper citation),
• falsification and fabrication (lying or distorting the truth),
• helping others to cheat,
• unauthorized changes on official documents,
• pretending to be someone else or having someone else pretend to be you,
• making or accepting bribes, special favors, or threats, and
• any other behavior that violates academic integrity.

There are serious consequences to violations of the academic integrity policy. Oakton's policies and procedures provide students a fair hearing if a complaint is made against you. If you are found to have violated the policy, the minimum penalty is failure on the assignment and, a disciplinary record will be established and kept on file in the office of the Vice President for Student Affairs for a period of 3 years.

Please review the Code of Academic Conduct and the Code of Student Conduct, both located online at

VI.   Sequence of Topics

Power and Synergy of Teams
Stages of Team Development
Building an Effective Team
Resolving conflict and managing different perspectives
Effective team communication
Conducting effective team meetings
Action planning
Six hats of thinking tool
Software for effective team management

VII.  Methods of Instruction

Lecture, class discussion, in class exercises, group exercises
Course may be taught as face-to-face, hybrid or online course.

VIII. Course Practices Required

  1. Reading Assignments (articles and outside books)
  2. Writing Assignments
  3. Homework Assignments
  4. In class exercises

Course may be taught as face-to-face, hybrid or online course.

IX.   Instructional Materials

Note: Current textbook information for each course and section is available on Oakton's Schedule of Classes.

X.    Methods of Evaluating Student Progress

Grades are based on written assignments, classroom presentations/participation and projects.

40% Written Assignments
30% Presentation/Participation
30% Project(s)

XI.   Other Course Information

If you have a documented learning, psychological, or physical disability you may be entitled to reasonable academic accommodations or services. To request accommodations or services, contact the Access and Disability Resource Center at the Des Plaines or Skokie campus. All students are expected to fulfill essential course requirements. The College will not waive any essential skill or requirement of a course or degree program.

Oakton Community College is committed to maintaining a campus environment emphasizing the dignity and worth of all members of the community, and complies with all federal and state Title IX requirements.

Resources and support for
  • pregnancy-related and parenting accommodations; and
  • victims of sexual misconduct
can be found at

Resources and support for LGBTQ+ students can be found at

Electronic video and/or audio recording is not permitted during class unless the student obtains written permission from the instructor. In cases where recordings are allowed, such content is restricted to personal use only. Any distribution of such recordings is strictly prohibited. Personal use is defined as use by an individual student for the purpose of studying or completing course assignments.

For students who have been approved for audio and/or video recording of lectures and other classroom activities as a reasonable accommodation by Oakton’s Access Disabilities Resource Center (ADRC), applicable federal law requires instructors to permit those recordings. Such recordings are also limited to personal use. Any distribution of such recordings is strictly prohibited.

Violation of this policy will result in disciplinary action through the Code of Student Conduct.