Pharmacy Technician Internship

I.     Course Prefix/Number: MLT 251

       Course Name: Pharmacy Technician Internship

       Credits: 2 (0 lecture; 15 lab)

II.    Prerequisite

MLT 125 with a minimum grade of C. Completion and clearance on health requirements, a 10 panel drug screen and flu vaccine. Criminal background check showing a clear record. State of Illinois Pharmacy Technician license.

III.   Course (Catalog) Description

Course consists of 280 contact hours (8 weeks of 35 hours/week) of supervised practice at an assigned internship site. Internship provides opportunity to observe and gain proficiency in pharmacy technician duties at a retail site.

IV.   Learning Objectives

Upon successful completion of this course, the student will be able to:

  1. Assist the pharmacist in collecting, organizing, and evaluating information for direct patient care, medication use review, and department management.
  2. Receive and screen prescription/medication orders for completeness and authenticity.
  3. Prepare medications for distribution.
  4. Distribute medications.
  5. Assist the pharmacist in the identification of patients who desire/require counseling to optimize the use of medications, equipment and devices.
  6. Initiate, verify, assist in the adjudication of, and collect payment and/or initiate billing for pharmacy services and goods.
  7. Control the inventory of medications, equipment, and devices according to an established plan.
  8. Assist the pharmacist in monitoring the practice site and/or service area for compliance with federal, state, and local laws, regulations; and professional standards.
  9. Maintain pharmacy equipment and facilities.
  10. Assist the pharmacist in preparing, storing, and distributing investigational medication products.
  11. Assist the pharmacist in the monitoring of medication therapy.
  12. Participate in pharmacy department’s process for preventing medication misadventures.
  13. Take personal responsibility for assisting the pharmacist in improving direct patient care.
  14. Demonstrate ethical conduct in all job-related activities.
  15. Maintain an image appropriate for the profession of pharmacy.
  16. Appreciate the need to adapt direct patient care to meet the needs of diversity.
  17. Communicate clearly when speaking or writing.
  18. Maximize work efficiency through the use of technology.
  19. Efficiently solve problems commonly encountered in one’s own work.
  20. Display a caring attitude toward patients in all aspects of job responsibilities.
  21. Maintain confidentiality of patient and proprietary business information.
  22. Efficiently manage one’s work whether performed alone or as part of a team.
  23. Function effectively as a member of the health care team.
  24. Assist the pharmacist in assuring the quality of all pharmaceutical services.

V.    Academic Integrity and Student Conduct

Students and employees at Oakton Community College are required to demonstrate academic integrity and follow Oakton's Code of Academic Conduct. This code prohibits:

• cheating,
• plagiarism (turning in work not written by you, or lacking proper citation),
• falsification and fabrication (lying or distorting the truth),
• helping others to cheat,
• unauthorized changes on official documents,
• pretending to be someone else or having someone else pretend to be you,
• making or accepting bribes, special favors, or threats, and
• any other behavior that violates academic integrity.

There are serious consequences to violations of the academic integrity policy. Oakton's policies and procedures provide students a fair hearing if a complaint is made against you. If you are found to have violated the policy, the minimum penalty is failure on the assignment and, a disciplinary record will be established and kept on file in the office of the Vice President for Student Affairs for a period of 3 years.

Please review the Code of Academic Conduct and the Code of Student Conduct, both located online at

VI.   Sequence of Topics

Scheduled determined by the clinical site.

  1. Pharmacy Department Policies and Procedures
  2. Receiving and Screening Prescription Orders
  3. Preparation of Prescription Orders for Distribution
  4. Identification of Patients Requiring Pharmacist Assistance
  5. Distributing of Medication and Payment Collection

VII.  Methods of Instruction

Student observation of procedures performed at the facility, followed by the student’s performance of the same procedures.  The clinical instructor will explain site policies, principles, techniques and reporting methods to the student and thus supervise the student’s practical performance.

Course may be taught as face-to-face, hybrid or online course.

VIII. Course Practices Required

  1. Course is taught face-to-face, hybrid or online course.
  2. Actively participate in all sessions and activities at the assigned retail site.

IX.   Instructional Materials

Note: Current textbook information for each course and section is available on Oakton's Schedule of Classes.

X.    Methods of Evaluating Student Progress

The student will be evaluated during the internship by the clinical instructor.  The grades and overall evaluation will be discussed with the student at the end of her/his rotation.

XI.   Other Course Information

Students must notify the instructor if they will be late or absent.

College policies regarding Academic Dishonesty, Student Procedure for Appeal of a Final Grade, and Code of Student Conduct, are described in the college catalog.

If you have a documented learning, psychological, or physical disability you may be entitled to reasonable academic accommodations or services.  To request accommodations or services, contact the Access and Disability Resource Center at the Des Plaines or Skokie campus.  All students are expected to fulfill essential course requirements.  The College will not waive any essential skill or requirement of a course or degree program.

Oakton Community College recognizes the broad diversity of religious beliefs of its constituencies.  The college has embraced a practice of shared responsibility in the event a religious observance interferes with class work or assignments.  Students who inform instructors in advance of an intended absence for a major religious observance will not be penalized.  The instructor will make reasonable accommodation for students, which may include providing a make-up test, altering assignment dates, permitting a student to attend another section of the same course for a class period or similar remedies.  Instructors are not responsible for teaching material againInstructors should inform students of this practice at the beginning of the semester so that arrangements can be made accordingly.

Health Career curricula are governed by specific objectives, rules and regulations formulated by the College, accrediting bodies and participating clinical facilities. Students should familiarize themselves with these standards. Students should also be aware that failure to maintain satisfactory progress in technical courses may significantly delay completion of the curriculum or may result in the student being dropped from the curriculum. Each student’s right to participation in the internship is also contingent upon compliance with the rules of the facility. The internship site has sole discretion to determine when its rules have been violated.

Health Status Change Policy Statement – Any change in health status of currently enrolled students, resulting in the inability to meet the course/program objectives and standards as outlined in the Essential Skills requirement policy will require documentation and medical approval for the student to return to clinical, theory, and lab-which require lifting without restrictions.

  1. Any change in health status must be reported to the Chair of the department.  Examples may include but are not limited to, back injury, pregnancy, infection such as shingles, fractures, etc.
  2. Students must provide documentation of care by an Illinois licensed physician or an Illinois certified nurse practitioner and submit a medical release without restrictions before returning to clinical/class.
  3. Releases from physicians or nurse practitioners must state that the student “can return to the laboratory and clinical facility without any work restrictions.”

A change in health status must be reported to the Chair of the department.  Failure to submit a medical release or information regarding a change in health status within 30 days is grounds for immediate dismissal from a Health Career Program.

If you have a documented learning, psychological, or physical disability you may be entitled to reasonable academic accommodations or services. To request accommodations or services, contact the Access and Disability Resource Center at the Des Plaines or Skokie campus. All students are expected to fulfill essential course requirements. The College will not waive any essential skill or requirement of a course or degree program.

Oakton Community College is committed to maintaining a campus environment emphasizing the dignity and worth of all members of the community, and complies with all federal and state Title IX requirements.

Resources and support for
  • pregnancy-related and parenting accommodations; and
  • victims of sexual misconduct
can be found at

Resources and support for LGBTQ+ students can be found at

Electronic video and/or audio recording is not permitted during class unless the student obtains written permission from the instructor. In cases where recordings are allowed, such content is restricted to personal use only. Any distribution of such recordings is strictly prohibited. Personal use is defined as use by an individual student for the purpose of studying or completing course assignments.

For students who have been approved for audio and/or video recording of lectures and other classroom activities as a reasonable accommodation by Oakton’s Access Disabilities Resource Center (ADRC), applicable federal law requires instructors to permit those recordings. Such recordings are also limited to personal use. Any distribution of such recordings is strictly prohibited.

Violation of this policy will result in disciplinary action through the Code of Student Conduct.