Nursing Care Concepts Related to Management of Client Care

I.     Course Prefix/Number: NUR 211

       Course Name: Nursing Care Concepts Related to Management of Client Care

       Credits: 3 (1 lecture: 5 lab)

II.    Prerequisite

Completion of NUR 208 and 209, all with minimum grades of C.

III.   Course (Catalog) Description

Course introduces the graduating student to the basic knowledge and skills related to coordinating and managing client care as required in the profession of nursing.

IV.   Learning Objectives

Upon completion of this course, the student will be prepared to:
  1. Interpret the steps used in research utilization.
  2. Using an organizational chart, assess structure and function of health care facilities.
  3. Evaluate the organizational policies and procedures of selected settings.
  4. Compare various leadership and management styles.
  5. Demonstrate independence in goal-setting, decision-making and time management.
  6. Evaluate the ethical and legal responsibilities of the nurse manager.
  7. Analyze accountability in the role of manager of patient care.
  8. Select effective management skills to promote quality client care.
  9. Evaluate effective communication within the health team.
  10. Demonstrate respect and care for clients and families by serving as a patient advocate.
  11. Analyze the methods used to resolve conflict.
  12. Appraise the effects of learning through service.

V.    Academic Integrity and Student Conduct

Students and employees at Oakton Community College are required to demonstrate academic integrity and follow Oakton's Code of Academic Conduct. This code prohibits:

• cheating,
• plagiarism (turning in work not written by you, or lacking proper citation),
• falsification and fabrication (lying or distorting the truth),
• helping others to cheat,
• unauthorized changes on official documents,
• pretending to be someone else or having someone else pretend to be you,
• making or accepting bribes, special favors, or threats, and
• any other behavior that violates academic integrity.

There are serious consequences to violations of the academic integrity policy. Oakton's policies and procedures provide students a fair hearing if a complaint is made against you. If you are found to have violated the policy, the minimum penalty is failure on the assignment and, a disciplinary record will be established and kept on file in the office of the Vice President for Student Affairs for a period of 3 years.

Please review the Code of Academic Conduct and the Code of Student Conduct, both located online at

VI.   Sequence of Topics

  1. Introduction to Management of Client Care
  2. Responsibilities of Nurse Manager - Communication/Time Management/Ethical and Legal Issues
  3. Responsibilities of Nurse Manager; Leadership/Management/Power
  4. Facilitating the Management Process; Decision Making/Resources
  5. Facilitating the Management Process; Motivating/Providing Feedback/Delegation/Accountability

VII.  Methods of Instruction

  1. Theory - Lecture, Student Presentations - Discussion
    Small group activities - Seminar – Instructional Media
    Supervision of Client Care
  2. Clinical Practicum - Supervisor of client care, skill, practice, reports, client care

Course may be taught as face-to-face, hybrid or online course.

VIII. Course Practices Required

  1. Readings: Assigned by course faculty
  2. Small group participation: case study/management problem
  3. Seminar: Presentation and evaluation
  4. Clinical: Practice in Nurse Manager Role with Clinical Preceptor and Supervision by Clinical Instructor
  5. Writing: Daily clinical log and evaluation of experience.

IX.   Instructional Materials

Note: Current textbook information for each course and section is available on Oakton's Schedule of Classes.

Selected by course faculty.

X.    Methods of Evaluating Student Progress

Theory 1 quiz 30%
1 final exam 40%
Seminar Presentation 30%

Satisfactory grade on weekly evaluation tool (collaborative -Instructor/Preceptor)

Satisfactory grade on final clinical evaluation
Satisfactory completion of interactive video assignment

XI.   Other Course Information

  1. Students are expected to attend all scheduled campus nursing seminars and clinical practicums. Client Care requirements demand that all students must be on time for clinical experience. Absence from clinical experience will affect a student's ability to meet course objectives and can result in failure in the course.

  2. Clinical Practice: Hospitals, Long Term Care Facilities, Home Care Agencies

  3. Focus: Management
  4. Class Policy On:

    Make-up of Exams
    A periodic pre-scheduled examination shall be given during the semester. Anyone who misses an exam may be allowed, at the discretion of the instructor, to take the test at a later date.

    Incomplete Grades: See College Catalog.

    Late Assignments:

    Written work is a requirement of the course. Failure to submit completed written assignments constitutes an unsatisfactory grade in the course unless arrangements have been made with the instructor.

  5. Support Services:

    Learning Center
    Computer-assisted instruction
    Instructional Media Services
    Enrollment Management - Enrollment/registration, evaluation & record-keeping
    Office of Research - Surveys and reports
    Health Services - Health forms, physicals, medical tests
    Bookstore - Textbooks
    College Relations - Publications and marketing

If you have a documented learning, psychological, or physical disability you may be entitled to reasonable academic accommodations or services. To request accommodations or services, contact the Access and Disability Resource Center at the Des Plaines or Skokie campus. All students are expected to fulfill essential course requirements. The College will not waive any essential skill or requirement of a course or degree program.

Oakton Community College is committed to maintaining a campus environment emphasizing the dignity and worth of all members of the community, and complies with all federal and state Title IX requirements.

Resources and support for
  • pregnancy-related and parenting accommodations; and
  • victims of sexual misconduct
can be found at

Resources and support for LGBTQ+ students can be found at

Electronic video and/or audio recording is not permitted during class unless the student obtains written permission from the instructor. In cases where recordings are allowed, such content is restricted to personal use only. Any distribution of such recordings is strictly prohibited. Personal use is defined as use by an individual student for the purpose of studying or completing course assignments.

For students who have been approved for audio and/or video recording of lectures and other classroom activities as a reasonable accommodation by Oakton’s Access Disabilities Resource Center (ADRC), applicable federal law requires instructors to permit those recordings. Such recordings are also limited to personal use. Any distribution of such recordings is strictly prohibited.

Violation of this policy will result in disciplinary action through the Code of Student Conduct.