Remote Student Services

To support remote learning and engagement, the Office of Student Affairs has outlined many of its services below. Please review the available resources as we work together to ensure student success under these unprecedented circumstances. 

For further information, contact studentaffairs@oakton.edu.


See information about
Advising Services
Tutoring and Academic Support
Testing Center
Enrollment Services 
     Admission
     Cashier Operations
     Registration & Records
     Financial Aid/Assistance and Scholarships
Counseling, Health Center, and Wellness Services
     Fitness Center Virtual Workouts
     Student Care
Disability Services (Access and Disability Resource Center)
TRIO Student Support Services (SSS)
Student Life and Campus Inclusion
Athletics and Student Athlete Advising
Career and Transfer Center
Student Conduct and Title IX
Additional College and Community Resources
     Library Support
     Language Lab
     Technology Support
     Student Success Fund
     Community Resources List

Advising Services

847.376.7262 or 847.376.7678 | advising@oakton.edu

Virtual Advising Appointments ONLY

The Office of Advising, Transitions, and Student Success is available to answer general questions about academic advising. Email and voicemail are checked throughout the day and messages will be responded to within one to two business days. Include your name and Oakton ID Number (B#) in any communications.

Academic advisors are meeting with students virtually during the fall 2020 semester. Thirty-minute appointments will be available Monday through Friday from 8:30 a.m. to 6 p.m. Some appointments may be made outside of these hours based on advisor availability.

Virtual advising appointment options include talking with an advisor via:

Email
Send specific questions (including your Oakton B#) to your academic advisor and allow 1-2 business days for a response.

Video (via Google Meet)
For a video appointment, join the Google Meet appointment via video. You will need a computer with video and audio capabilities. 

Phone (via Google Meet)
For a phone appointment, join the Google Meet appointment via audio only. If you need to contact your advisor by phone, you can find contact information in the Oakton directory

Schedule your virtual appointment
If you are a new student, check your Student Profile within myOakton to ensure you have completed all steps to request to meet with an Oakton advisor, and to register for your first semester.

If you are currently enrolled or attended previously, schedule your virtual appointment by following these steps:

  • Log into myOakton, and on the home page, select 'Students First'
  • Click 'Get Advising' and select 'Academic Advisor' as the service category
  • Select the reason for your virtual appointment as 'Virtual Advising' 
  • Select the appointment location: "Virtual" 
  • Find and select the Advisor for the appointment
    Not sure who your advisor is? In myOakton, select 'Student Profile', and scroll down your student profile until you see 'Advisor.' 
  • Select an appointment date/time
  • Optional: Add comments for your advisor, including your preferred contact number as an alternative contact 
  • Click 'Confirm Appointment'

In addition to your confirmation email, you will receive a follow-up email from your advisor. Before a virtual appointment, you will receive a Google Calendar invitation with both video and voice (only) options to connect to the appointment.

Note: If you are in the TRIO program, are a student-athlete, or you are in a health career or nursing program, email your program-specific advisor to schedule an appointment.

Tutoring and Academic Support

847.635.1658 | learningcenter@oakton.edu

The Learning Center is available Monday through Friday from 8 a.m. to 4:30 p.m. Email and voicemail are checked throughout the day, and messages will be returned within 24 business hours. Include your name and Oakton ID Number in any communications.

Learning Center services are provided remotely while the campuses are closed. Check back for updates on tutoring and resources. 

Remote Tutoring Services
The Learning Center is here to support you from wherever you are! Many of our tutoring services are now available remotely. 

Writing Appointments
One-on-one Writing Appointments have moved online! Our writing tutors are available to help get you started on your assignment, identify what's effective in your draft, or help you refine your mechanics. To get started, use the Online Writing Appointment Form.

Open Lab Tutoring
Remote tutoring is now available via Zoom for accounting, anatomy & physiology, biology, chemistry, mathematics, and physics courses offered at the college. 

  1. Select Remote Tutoring Schedule
  2. Find the subject and select the tutor you would like to meet with. Times are Central Standard, and all tutoring sessions can only be joined during the day/time they are scheduled.
  3. Join a Zoom meeting

One-to-One Academic Skills Coaching
Learning Specialists are available through email and Google Meet to answer questions and to assist with adjusting to the new flexible learning environment. Please email or call a learning specialist to make an appointment:

Academic Success and Beyond Series
The Learning Center and TRIO collaborated to create Academic Success and Beyond workshop series providing students co-curricular support directed at helping them succeed in college.

To attend the workshop via Google Meet, please choose the scheduled date of the presentation. All workshops start at 2 p.m., CST.

View the schedule of upcoming seminars.

Tutoring and Academic Support
For specific class-related questions or requests for academic resources contact Tom Hicks, manager of academic success and support, at thicks@oakton.edu or 847.635.1657.

Testing Center

847.635.1939 | testingcenter@oakton.edu

The Testing Center is available Monday through Friday, 8:30 a.m. - 4:30 p.m. Email and voicemail are checked throughout the day, and messages will be returned within 24 business hours. All test requests should be sent to testingcenter@oakton.edu.

Placement - Reading, Writing, and Math
Meeting placement requirements at Oakton can be completed in multiple ways. For more information see Placement at Oakton. If you are not sure you need to take a placement test, log into the new student portal to view your admission checklist. You can also consult with the Enrollment Center about your placement options at enrollmentcenter@oakton.edu.

Math Placement
The ALEKS math placement test can be completed remotely while the College is closed. Send an email with your contact information to testingcenter@oakton.edu. Staff will follow up with detailed information about taking the test online. If you have questions about your math placement or prerequisites go to the Math Placement Coordinator page.

Reading and Writing Placement
The ACCUPLACER® Reading Placement Test and the Writing Skills Assessment Test (WSAT) can also be completed remotely. Email testingcenter@oakton.edu to indicate the test you want to take. The Testing Center will follow up with you.

If you have questions about your English placement email:

More information is available on the Testing Center page for New Students.

Testing Center Staff
Testing Coordinator: 847.635.1933 | mchristiansen@oakton.edu  
Assistant Testing Coordinator: 847.635.1923 | jmcneela@oakton.edu 

Enrollment Services

847.635.1700 | enrollmentcenter@oakton.edu   

Remote business hours: Monday - Friday, 8:30 a.m. - 5 p.m.

In-person, by appointment only
Tuesdays, 9 a.m. - 4 p.m, Skokie campus
Wednesdays, 9 a.m. - 4 p.m, Des Plaines campus
Call 847.635.1700 to schedule an appointment.

Enrollment Services assists students with general questions about processes related to Admissions, Financial Aid, Registration, and Records including prerequisites, class overrides, holds, online registration, payment options, FAFSA process and verification, proof of residency, student record changes, application issues, and steps for new student enrollment/orientation.

Staff will be available to answer questions during the hours of remote operations. Questions received outside of operation hours will generally be addressed within one business day.

Cynthia Lynn, international student and health careers advisor, is available to assist F1 status students, students with visas or out of country transcripts questions at 847-635-1713 or lynn@oakton.edu.

Fall 2020
Registration for late-starting classes is still open. See late-start class offerings.

Spring 2021
Registration opens on Wednesday, Nov. 18 at 8:30 a.m.

Admission

Primary contact: 847.635.1835 | admission@oakton.edu

Office hours: Monday - Friday, 8:30 a.m. - 5 p.m.
UChat, on oakton.edu/apply, is in operation Monday - Friday, 9 a.m. - 4:30 p.m.

Cashier Operations

The Cashier is available to answer questions regarding bills, payments, and payment plans. They are available Monday - Thursday, 10 a.m. - 2 p.m. at 847.635.1639 or cashier@oakton.edu.  

Registration & Records

Primary contact: 847.635.1705 | registrarservices@oakton.edu  

Registration and Records office hours: Monday – Friday, 9 a.m. - 3 p.m.

Staff may be contacted for questions about the academic calendar, petition to graduate, transcripts, and enrollment verification.

Oakton transcripts may be requested at Transcripts Plus. There is an option to have an electronic academic transcript securely emailed to another college, university, or personal email address. Electronic academic transcripts are recommended at this time.

Financial Aid/Assistance and Scholarships

Primary contact: 847.635.1700 | financialaid@oakton.edu

Office hours: Monday – Friday, 9 a.m. - 3 p.m.

MyOakton: Self-service information, including access to securely upload verification documents.

Who is my financial aid advisor? Advisor assignments are based on the first letter of the student’s last name

Advisor

Last Names

Phone Number

Ms. Negron

A-Ch

847.635.1257

Ms. Hackett

Ci-G

847.635.2624

Ms. Gilbert

H-K

847.635.1712

Ms. Tsatsakis

L-N

847.635.2623

Mr. Budruweit

O-Se

847.376.7096

Ms. Martin

Sf-Z

847.635.1276

Access and Disability Resource Center (Disability Services)

Primary contact: 847.635.2656 | accessdisability@oakton.edu  

Remote services are available via Google Meet, Zoom, phone, and email. Remote appointments can be requested here or by emailing accessdisability@oakton.edu. For additional information, call 847.635.2656.

Counseling, Health and Wellness

Primary contact: 847.635.1885 / wellness@oakton.edu

Health Services
Remote Services – Monday - Friday, 8:30 a.m. - 4:30 p.m.

  • Information regarding COVID-19 and health and wellness. Nurses are available for wellness education appointments by phone or virtual meetings.
  • Information on community resources for HIV/STD testing, birth control, LGBTQ, pregnancy, assistance in obtaining health insurance, and medical care for those without health insurance.
  • Phone consultation for health career students regarding medical requirements.
  • Health Services is not able to provide medical care/consultation via telehealth or phone. Those who are feeling ill should contact their health care provider or call 911 in the case of a medical emergency.

Counseling Services
Remote services – Monday - Friday, 9 a.m. - 3 p.m. Call 847.635.1885 or email wellness@oakton.edu to schedule an appointment.

Student Care

Student Care aids students in accessing campus and community resources along with routine and crisis support. Remote student meetings are available by appointment.

Tania Boisson, Student Care Coordinator: 847.376.7426 | tboisson@oakton.edu

Services include aid in navigating campus resources and procedures, providing updated community referrals, linkage to community resources, and crisis intervention/support.

 TRIO Student Support Services (SSS)

Primary contact: 847.635.1265 | trio@oakton.edu  

TRIO is available for virtual advising appointments via Google Meets and phone appointments. Please email or call:

Esperanza Salgado-Rodriguez, TRIO Manager esalgado@oakton.edu  847.635.1253
Kristine Panopio, TRIO Advisor kpanopio@oakton.edu  847.635.1728
Steve Aguilar, TRIO Advisor saguilar@oakton.edu  847.635.1420

If you have general questions about TRIO, email trio@oakton.edu  or call 847.635.1265. Messages and calls are answered Monday-Friday between 8:30 a.m. and 1:30 p.m.

Student Life and Campus Inclusion

Oakton Caring Closet
The “physical” Caring Closet is unavailable at this time. If students are facing food insecurities and are in need of support, please email Oakton's Student Care Coordinator at care@oakton.edu.

Athletics and Student Athlete Advising 

Career and Transfer Center

Student Conduct and Title IX

Additional College and Community Resources

Library Support

Librarians are available to help you conduct research from home. Many of our research resources are available online, and we can help you use them wherever you are.

Please visit https://asklibrary.oakton.edu/, where you can send librarians a question, or even do a live chat with a librarian. Live chat is available Monday - Thursday from 8 a.m. to 9 p.m., Friday from 8 a.m. to 3 p.m., and Saturday from 9 a.m. to 3 p.m.

Language Lab

Primary contact: 847.635.1612 / languagelab@oakton.edu

On Call Assistance During Language Lab Operational Hours
Language Lab services will be provided remotely. Please email languagelab@oakton.edu or leave a message at 847.635.1612 for any requests. Both email and voicemail will be checked throughout the day.

General Remote Language Lab Operational Hours
Monday - Thursday, 7:30 a.m. - 9 p.m.

Modern Language Tutoring and Conversation Groups - Modern Language tutoring and conversation groups will take place via Google Meet. Please find the schedule here: https://tinyurl.com/languagelabcalendar Please email languagelab@oakton.edu to get connected with a tutor or a conversation group.

ESL Conversation Groups - ESL conversation groups will take place via Google Meet. Please email languagelab@oakton.edu to get connected with a conversation group. Please find the schedule here: https://tinyurl.com/languagelabcalendar

Online Language Links -Visit https://tinyurl.com/languagelablinks for links to external language links for Oakton's 13 different languages, plus ESL.

Technology Support - Language Lab staff are available through email and Google Meet to help students adjust to new technology in an online environment. Please email languagelab@oakton.edu to set-up an appointment.

Technology Support

The Help Desk is available Monday through Thursday (by phone and email), 8 a.m. - 10 p.m.
847.635.1965
helpdesk@oakton.edu 

Check your email for updates from ITcommunication@oakton.edu with information on various support services.

Student Success Fund

The Student Success Fund (SSF) assists Oakton students who encounter an unforeseen emergency or catastrophic event that would otherwise prevent them from earning a degree or certificate at Oakton. Each applicant is asked to describe, in detail, the nature of the emergency and state how SSF funds would assist in alleviating the circumstances.

The application form can be found at:
https://www.oakton.edu/admission/forms/19-20/stu_success_fund_2019.pdf   

To be considered for assistance from the SSF, students should meet the following requirements:

  • Have a cumulative GPA of 2.0 for all coursework completed at Oakton or be a new student to Oakton.
  • Be registered in at least six credit hours for the current semester.
  • Complete the CashCourse® Budget Wizard and attach the Budget Spreadsheet to application (select Oakton Community College as your school).

Submit application and budget spreadsheet to studentaffairs@oakton.edu.

Fitness Center Virtual Workouts

The Fitness Center is conducting online virtual workouts. Workouts change weekly! Dates and times are the same each week:
Monday, Wednesday, and Friday, 2 - 3 p.m. - https://meet.google.com/bqv-oeea-tyc  
Tuesday and Thursday, 9 - 9:30 a.m. - https://meet.google.com/bqv-oeea-tyc 
Contact Heather Dainas at hdainas@oakton.edu to be added to the weekly workout invite. 

Community Resources List

A comprehensive list of local resources provides a variety of services including food pantries, low cost internet, unemployment services, mental health support, and services for undocumented citizens.