The IT Help Desk is your one stop for all questions and issues regarding computer support at Oakton, and is available 24/7 by calling the IT Help Desk at 847.635.1965. For support specific to a class, students should reach out to their instructor as the first line of support.
The Help Desk strives to ensure that all contacts are handled promptly, courteously, and are resolved immediately or referred to the proper IT personnel.
The Help Desk also coordinates the student technology loan program, available for all students by filling out the form on myOakton.
While the IT Help Desk personnel are available to assist with Oakton’s network services and general applications, they cannot help with home computer problems.