Student Care Coordination

College is an opportunity for new and exciting experiences; however, it can also be a challenging time. Students may face life events that impact their academic success and persistence. These challenges may come in the form of unexpected crises, mental health or physical concerns, a lack of basic needs, or overall difficulty.

Care coordination is a holistic approach to student success and wellness. Care strives to remove obstacles and barriers by providing solution-focused interventions to address the varying needs of our students in order to promote their success at Oakton College.

Appointments are available in person and virtually. To request an appointment email

Some reasons to contact Care Coordination:
  • Navigating college processes and procedures.
  • Experiencing housing insecurity.
  • Experiencing food insecurity.
  • Experiencing financial stressors.
  • Assistance in accessing services on and/or off campus.
  • Exploring eligibility for entitlements and benefits.
  • Exploring options when dealing with life events that threaten your ability to remain enrolled.

Oakton Counseling and Off Campus Community Resources

Trees on Oakton's Des Plaines campus.

While Counseling Services provide specific mental health support, Student Care Coordination serves as an umbrella resource, addressing various aspects of your life. We're your partners in navigating economic, social, emotional and academic challenges. We also work with departments on campus and foster relationships in the community to connect you to resources.

Learn More About Oakton's Counseling Services

Student meeting with an staff member.

Student Care Coordinators can connect you with outside community resources in various areas. Including, but not limited to: childcare, domestic violence, food insecurity, homelessness, legal aid, primary health, obtaining financial benefits, and substance use treatment. Student Care Coordinators are here to support you in navigating these resources.

View All Off Campus Community Resources

Frequently Asked Questions

Absolutely. Our goal is to assist whenever life events interrupt your academic success at Oakton.

Your first appointment will be an intake appointment where we will complete a needs assessment to help identify the various areas of support. During this appointment, we will identify both your short term and long term needs. Follow up appointments will consist of support and providing linkage to resources on and/or off campus that address the short and long term needs identified.

Yes. The two services are separate and can be accessed simultaneously.

Students will never be turned away for support and services. Various statuses may impact student’s eligibility for external entitlements and benefits.

No. Students can reach out for help and support on their own.